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Live WellNest

Live Well. Stay Connected.

Residents can view and manage their activities for the day on their Live Wellnest device.
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Staff
Efficiency

Resident Engagement

Family/Friends Communication

Safety for residents and nursing staff

Analytics and Insights

Live WellNest is an innovative technology communication hub designed to enhance the experiences of residents, their families, and their staff. The solution includes in-room touchscreen hardware for residents and staff to communicate with families and deliver care plans.

The solution serves as a platform for other software a facility may want to deliver in-room/apartment. There is a family portal app for video calling/chat and web-based admin panel for staff providing operational data reporting.

In addition to the in-room touchscreen device, the solution includes a Timex® wearable to enhance safety for residents and caregivers. Think of it like wearing a simple mobile phone on the wrist with Geo tracking, fall detection, voice calling and chat communication features.

Stay Connected.

Live Well. Stay Connected.

Solving Today's Challenges with Live WellNest

Safety Concerns

Safety concerns for residents can be put to rest through the daily check-in button video/voice calling, wearable with fall detection, emergency SOS and Geo tracking technology.

Staff Safety & Efficiency

Nursing staff safety and efficiency. In-room access to health records for assisted and skilled nursing via the Live WellNest device and the Timex® wearable provides voice and emergency SOS communication.

Centralized Hub

Provides a centralized hub for other software solutions required to operate a senior living community. Live WellNest integrates with maintenance ticketing, family and resident surveys, event management, appointment scheduling, dietary and meal ordering, calendaring, video calling and chat all delivered in-room for residents all on one device.

Monthly Pricing

No capital outlay required. Pricing is per resident and per nursing/caregiver staff. We deliver the complete solution (hardware, software and wearables) for a monthly fee. The system runs on existing infrastructure and meets HIPAA compliance.

Empowering Residents for a Healthier, Happier Life

Activities can be managed by the resident, a family member, and care staff.

Resident Experience

Live WellNest connects residents to the people, programs, and content that impact their daily wellness.

Community & Family Engagement

Through the Live WellNest solution, residents can easily video call or chat with other residents down the hall or in another building. The video calling and chat feature makes communication with family and friends simple and secure. There is no need to use a separate cell phone or computer to communicate. Live WellNest can have family, friends, and neighbors preprogrammed for one-touch video calls or chats.

Fitness & Safety

With the Timex® wearable, residents can track activity including steps, heart rate, and sleep. The wearable offers fall detection and emergency SOS features to call a designated phone contact and message the wearer's Guardians. The watch has location tracking with alerts, 4G LTE voice calling with contact controls, and messaging that can be used for notifications of upcoming activities.

Maintenance & Transportation Requests

Residents may use Live WellNest to request maintenance by simply touching a button on the screen or from their personal devices. They can easily see when the request is completed. Transportation requests are also made through the Live WellNest device, keeping communication with residents in one place.

Daily Activities

The Live WellNest can be accessed from an in-room touchscreen device, a tablet, or other personal devices. This allows residents to view their daily activities, schedule appointments, and register for upcoming events. Each resident's home screen can be customized to meet their specific needs.

Entertainment & Education

Many residents like to watch or listen to content from the Live WellNest device, such as movies, music, or audiobooks, on the 10-inch screen and high-quality built-in speakers. For larger viewing, content may be cast to a TV monitor in the room, or content may be viewed from any personal device.

Memory Care

For residents of memory care facilities or individuals needing wander management, the wearable may be used for location monitoring and fall detection through the mobile app and web applications.

Residents entering care facilities have no immediate family at all!
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Bringing Friends & Families Together

Family can make a video call to loved ones.
Residents can make and receive video calls from family and friends.

Friends & Family Connection

For loved ones living alone in another geography, family and friends can easily communicate and support their well-being from afar with features such as video calls, gift purchasing, alerts, and notifications.

Family/Community Portal

For family members or others close to a resident, there is a mobile and web application. Only approved users have access with various levels of permissions. The resident's family and resident can control who is part of the community portal.

Communication

Family members can use the mobile or web application to schedule a video call or chat. This is an effective way to see if they are maintaining their daily routine. The mobile or web application makes scheduling a video call or chat with a family member convenient. If nursing staff assistance for a call is needed, scheduling a time is simple through the calendar function.

Health & Safety

For residents with the Timex® wearable, family members may receive alerts for fall detection via the family portal or look up a resident's location, or message from the portal directly to the watch. A family member's phone number can be used as the wearable's emergency contact for fall detection and SOS button activations from the watch. Other family members can be added to receive notifications when a fall or SOS are detected.

Timex wearable gives quick, hands-off access to communication and bedside access to resident electronic health records.

Elevating Quality Care with Live WellNest

When a staff member needs assistance, they can request help via their Timex wearable.

Delivering Quality Care

Nursing staff want to deliver quality resident care. With Live WellNest, they have a technology-enabled set of tools to communicate and access the resident’s daily activity schedule and electronic health records, all from the bedside of the resident’s room.

Communication

The Live WellNest solution allows nursing staff to communicate with each other easily throughout the facility via chat or voice messaging. In case of an emergency, the SOS button on the watch can be activated quickly to request support from other staff members. For non-urgent communication, staff may send voice or chat messages to residents from their watch to the Live WellNest device in a resident's room.

Resident Engagement

Using the staff mode on the Live WellNest device, nursing staff can see resident health information from the EHR, track time spent with residents, view upcoming activities, such as therapy appointments, assist with facilitating a video call, or prepare an in-person family visit. Staff can easily view resident activity all in one place to determine changes in levels of engagement.

Technology Enabled

Quality care requires leveraging technology. Nursing staff start their shift with the Timex® wearable enabling authentication to access the Live WellNest device in a resident's room. Once fully verified, staff may access health information from the EHR to provide care at the bedside. The Live WellNest solution allows for more efficient access to resident health and activity information, non-urgent requests, and more highly engaged in-room experiences.

The Live WellNest solution allows nursing staff to easily communicate with each other throughout the facility via chat or voice messaging. In case of an emergency, the SOS button on the Timex® wearable can be activated to quickly request support from other staff members. For non-urgent communication, staff may send voice or chat messages to residents from their watch to the Live WellNest device in the resident’s room.

Optimize Your Facility with Real-Time Analytics

Facility Leadership and Community Managers

Providing quality care and managing metrics are important for care facility operations. Live WellNest data and analytics deliver real-time dashboards for individual resident trends and overall community health.

Community event staff can create and manage digital calendars and signage to display within the Live WellNest system. Staff can use existing software to schedule events and track responses, transportation needs, and other event requirements or use one of our strategic partner solutions. The ability to review metrics of activity participation and success is invaluable in planning future activities.

The staff dashboard allows nursing staff to review resident activity to evaluate changes in biological, social, and emotional health at the resident level or by facility. Simple and effective dashboards bring all relevant activity by the resident into the dashboard.

Preparing, distributing, and collecting surveys from residents and families is accessible through the Live WellNest device. Use your own survey tool which can be accessed on the device. The resident census is always current for distribution from the connection to the Electronic Health Record (EHR).

Live WellNest serves as an information platform for viewing nursing staff metrics for care time provided to residents. In addition, for multi-facility communities, dashboards report and compare all facilities to evaluate performance metrics.

Staff can review EHR and scheduled activities for a resident when logged into the permission-based Live WellNest app.

Enhance quality of care. Improve quality of life.

Live WellNest Features & Functionalities

Lifestyle & Activity Planning

  • Calendar Management Available to display in-person and virtual event, ensuring that residents can participate in a wide range of activities.
  • Appointment manager connects to any schedulilng solution for salon appointment, transportation, or family visits. Allows residents and staff to see their daily calendar from the WellNest device.

Communication Management

  • Make video calls directly from the device, allowing residents to easily stay connected and engage with loved ones and staff.
  • Messaging and photo sharing enable seamless communication and the exchange of memories.
  • Tools for family communications, including notifications to keep family members informed and involved.
  • Resident social connections enables residents to video call or chat with each other encouraging a sense of community, fostering relationships and social interactions among residents.

Concierge Services & Gifting

  • Residents can make requests for various services and support directly through the device.
  • Family members can easily arrange and provide gifts or additional services for their loved ones, enhancing the resident's overall experience and wellbeing.

Digital Signage

  • Create and style automated content feeds, schedule content in advance, and design content for tailored communications.
  • Post single digital signs and selectively share content with both families and residents.
  • Seamless publishing across multiple channels and homes, allowing for consistent messaging across various locations.

Maintenance

  • Using existing facility maintenance solutions, residents can create maintenance requests from the WellNest device in their room providing an easy way to manage non-urgent needs.

Reporting & Analytics

  • Comprehensive suite of business intelligence dashboards and reports, providing valuable insights and data to assist in decision-making and performance evaluation.
  • Access detailed reports on messaging and photo sharing activities, family communications, and resident social network interactions.
  • Access to essential analytics and reporting tools to optimize community operations and enhance resident experiences.

Live Well.
Stay Connected.

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